Frequently asked questions

Last update: 01 Feb 2014

The changes does not take effect.
I get some errors like "read-only filesystem" and such.

I use full disk encryption, like Bitlocker, and even if I do remember the Bitlocker password I have forgotten the windows password

The keyboard does not work! I can't answer the questions!!

I have the CD in my CD drive, but it starts on the haddrive.

I have the USB drive plugged in, but it starts on the haddrive instead

It cannot find any Windows disks or paritions.

How to load a 3rd party driver

It hangs when trying to access the windows disk

It seems to reset the password, but Windows won't agree.

I'm told that the account is locked, even if I know it is not.

I'm not told that the account is locked out, even Windows says it is. How can I reset it?

The user promotion (putting user into admin group) did not work: I cannot log in!

The user promotion (putting user into admin group) worked, but I cannot put user back into other groups in windows!

I tried it on Win2k/2003/2008 PDC (Active Directory), and it didn't change the password.

What is the 'Can't access tty...' error message when I quit the floppy/cd procedure?

My language uses characters in the usernames that are not readable with the CD boot, and i cannot enter/search for them, thus not edit.

When loading the floppy it stops with "boot failed."

The .bin-file inside the .zip won't fit on a floppy.

Why can't I access my encrypted (EFS) files after resetting the password?

What about support? and I just paid $$ for it on eBay!

Can I donate money?

Main page